Reputation – Client and Peer Feedback
Our team enjoys one of the strongest reputations of any criminal department in the North West of England. We have over 200 years of collective experience from genuine specialist criminal defence lawyers.
Are we any good?
In the last 36 months over 99% of our clients were” very satisfied”. Our client satisfaction questionnaires show that an amazing 100% of respondents would be certain to or likely to recommend us to someone else if they needed legal help or advice.
Don’t take our word for it, here are some of the comments made by the Legal Aid Agency following our most recent Independent Peer Review of the practice in February 2017:
“There was evidence of good police station practice”
“There were full notes of disclosure from the police and instructions
taken from the clients.”
“Correct and properly reasoned advice was evident “
“Letters following initial court appearances confirmed not only the outcome and bail position, but also attached a copy of the papers, confirmed the nature of the charges faced, points that needed to be proved by the CPS to secure a conviction and either provided an appointment for the client to attend the supplier’s office or asked the client to make an appointment.”
“There was evidence of the Supplier considering the prosecution evidence and commenting on the points in issue”
“Full and detailed proofs of evidence for either trial or mitigation purposes were prepared and sent to the clients for approval”
“There was evidence of good client care“
“There was evidence of good use of tactics where the client was advised not to accept the Notice of Discontinuance and ask for the case to be revived. By doing this, the CPS were forced to offer no evidence and the case was dismissed. This then prevented the CPS from starting proceedings again once they had received further evidence which they anticipated would become available.”
“Good advocacy could be inferred from [a] case where the client was acquitted despite the evidence against him being that of 2 police officers who both gave evidence. Also on [another], the client was acquitted on a charge of being drunk in charge of a motor vehicle despite being arrested in the car with the engine running.”
And here is what our clients have to say about us:
The following quotes are all genuine so please forgive the fact that some of our clients use colourful language or make the odd spelling mistake.
Very satisfied
30.7.21
I just wanted to express my sincere thanks and appreciation for the way in which Anthony has recently dealt with my sons case. He has at every stage kept us updated, and communicated with us at every opportunity at what was a very stressful time. He responded to queries from my son at his earliest convenience and we definitely felt like he was representing him to the best of his ability.
He is a credit to your organisation and I will hopefully not have to use his services again – meant in the best possible way but would have no hesitation in recommending him to family and friends.
A very big thank you Anthony.
Very satisfied
12.8.19 – “Very clear about my case and explained everything in great detail. The service was excellent.”
Very satisfied
6.8.19 – ”Was very helpful, very professional and understanding to my event of the guilty plea. You gave me peace of mind and reassurance that you would represent me to the full. Your knowledge and delivery was excellent. Thanks again, i do believe yourselves representing me has helped me get a less severe punishment. Your verbal description of my version of evens was fantastic and i thank you for getting it across to the Judges as you did, Thank you”
Very satisfied
27.7.19 – “Knowledgeable, helpful and reasonably priced. Recommended by a colleague.”
Very satisfied
9.7.19 – “Made me feel relaxed in an unpleasant situation. Explained things clearly. Very pleasant.”
Very satisfied
5.7.19 – “Excellent service delivered by a gentleman who explained things in plain English! Michael managed my expectations and I expected the result I achieved. Michael is so approachable, realistic and supportive, a lovely person to have dealings with and humorous.”
Very satisfied
26.6.19 – “Very impressed with all aspects of the service provided. Easy to make contact, heard about organisation through a friend.”
Very satisfied
3.6.19 – “Very reliable and helpful with advice. I would like to say a huge thank you to Mr Leach for helping my son [*****] in a very difficult time. Your help and support was very much appreciated. Thank you.”
Very satisfied
28.5.19 – “Thank you for all help during my case.”
Very satisfied
23.5.19 – “Very professional service.”
Very satisfied
23.5.19 – “I found the solicitor friendly, easy to understand and professional at all times. I would use your company again for any other matters”
Very satisfied
3.4.19 – “The trial went very well and was very successful. I heard about you from family and friends and it was easy to make contact.”
Very satisfied
19.3.19 – “Michael Leach gave good advice. The case got dropped.”
Very satisfied
6.3.19 – “A friend gave me the contact details. Thank you.”
Very satisfied
15.2.19 – “I would guide anyone else if they needed help to your company.”
Very satisfied
1.2.19 – “I was very impressed with the service, communication and the representain at the meeting. Thank you.”
Very satisfied
21.1.19 – “I was treated fairly without prejudice. Good reassurance given.”
Very satisfied
21.1.19 – “Recommended through family. It was easy to make initial contact. Certain to recommend due to overall attitude to the issues faced. Thank you.”
Very satisfied
17.1.19 – “I would like to take this opportunity to thank Ivan Dickinson and Michael Leach for taking on and helping me in my situation and travelling as far as Liverpool. Thank you.”
Very satisfied
16.1.19 – “So happy with your company. Strongly recommend. Easy to contact and email my Mum with my case, could not thank you more. Just a big thank you for your help an support dealing with my case and keeping my Mum up to date. Big thank you to you all that took time to help me. Much love to you all.”
Very satisfied
16.1.19 – “Exceptional. A very exceptional solicitor. I have never been in any trouble or in a police cell. Trevor Rainford was amazing and could never of received a better professional to represent myself.”
Very satisfied
10.1.19 – “I was extremely satisfied with the level of service and advice given to me by my Solicitor Ivan Dickinson and would definitely recommend to friends or family if needed. I was extremely happy with your service.”
Very satisfied
28.12.18 – “Very satisfied. Certain to recommend.”
Very satisfied
20.12.18 – “My next door neighbour [retired senior Crown Prosecutor] recommended you. I am very satisfied with every aspect of your involvement in this case.”
Very satisfied
19.12.18 – “Definitely would recommend. The way this practice operates is brilliant. Me Leach treated me at all times fabulously. I was impressed. Just like to thank Mr Leach for all work on my behalf.”
Very satisfied
19/11/18 – “recommended by a friend, very easy to get in contact with.”
Very satisfied
12.11.18 – “All members of the team I came across were great. I found the service I received superb from start to finish, thank you. Before this case I had used Kellocks for a driving offence. Michael Leach was great.”
Very satisfied
12.10.18 – “Just easy to talk to. Am high as f**k. See you next time…”
Very satisfied
5/10/18 – “Trevor was fantastic, very approachable and made a very difficult situation bearable. Gave great advice and put us both at ease. Thank you Trevor. Just to say a big thank you again from Trevor. I was recommended by Vincents Solicitors”
Very satisfied
5/10/18 – “very efficient, friendly & professional. Easy to contact”
Very satisfied
2/10/18 – “Heard about you from Vincents Solicitors in Penwortham. Making contact was prompt”
Very satisfied
30/8/18 – “Good service, good advice, hassle free process. Referred through a different lawyer of a family member.”
Very satisfied
2/8/18 – “Very proffesional thank you”
Very satisfied
31.07.18 – “Certain to recommend due to expertise of Solicitor.”
Very satisfied
24/7/18 – “friendly and decent, when needed the most. Helped me understand what was going on and why. Thank you.”
Very satisfied
9/7/18 – “Staff are very understanding and helpful at all times. Recommended by word of mouth”
Very satisfied
2/7/18 – “Easy to contact via Google”
Very satisfied
28/6/18 – “Recommended through Napthens who recommended your practice for my legal position.”
Very satisfied
28/6/18 – “Certain to recommend because of the highly professional way that i was represented in court by my good old friend Michael Leach. Just keep on working the way you are at present”
Very satisfied
5/6/18 – “I never needed legal advice before. Certain to recommend and certain means 100%. Easy to make contact. Keep up the good work as you no I was never in trouble and I never will again. I can’t thank you all enough and Miss Hackett was brilliant”
Very satisfied
25/5/18 – “Prompt service; accurate information provided. Thank you for all your help.”
Very satisfied
25/5/18 – “prompt service, clear advice, helpful and honest. Recommended by Marsden Rawsthorn Solicitors. Thank you for all your help. x”
Very satisfied
24/5/18 – “Deffo would recommend and have done. 🙂 If you know what I mean. Good outcome.”
Very satisfied
21/5/18 – “I have known and trusted Michael for many years. Mr Leach always delivers a high standard of service. He is professional whilst being reassuringly approachable. His ability as an advocate to the bench and his knowledge of his subject is second to none. I would recommend him without hesitation”
Very satisfied
16.5.18 – “Becoz very good would do best to get friend off charge not just there money”
Very satisfied
10/5/18 – “heard through a friend. Very satisfied”
Very satisfied
9/5/18 – “Generous with their time, experienced in a range of legal topics and known to the local legal services. Heard about you from word of mouth around Winckley Square”
Very satisfied
9/5/18 – “Excellent service and reliable. Heard about you from Citizens Advice Bureau, very satisfied”
Very satisfied
8/5/18 – “Nothing I can think of to improve. Couldn’t recommend Kellocks high enough. Fantastic service”
Very satisfied
7/4/18 – “I had used your firm before so it was easy to get contact with yourselves. Thank you for all you have done for me you saved me from a living hell. Keep doing the good work. Thanks again”
Very satisfied
7/3/18 – “Excellent professional advice and service. Napthens recommendation, easy contact”
Very satisfied
5/3/18 – “professional and non judgmental. Long term client. Trevor was fantastic in his approach, manner, attitude. He was non judgemental and very easy to talk to. Thank you”
Very satisfied
15/2/18 – “Dealt with my case very professionally”
Very satisfied
2/2/18 – “I was treated fairly and with respect throughout the process. I found your service extremely professional and profoundly caring. * a very big thank you to all involved”
Very satisfied
19/1/18 – “My family and myself would like to thank you so much for your help on my recent court appearance. I could not have got through it without you. Once again thank you so much and keep up the good work”
Very satisfied
9/1/18 – “You are a excllent at what u do. Thank you so much for your help. Thank you.”
Very satisfied
22/12/17 – “friendly and down to earth staff”
Very satisfied
12/12/17 – “was very good service”
Very satisfied
12/12/17 – “Very helpful. Could not have asked for better legal help”
Very satisfied
8/12/17 – “you strived to get me the best outcome. I’ve been using you for a while”
Very satisfied
17/11/17 – “I think you’re doing really well”
Very satisfied
15/11/17 – “Used before. Would recommend”
Very satisfied
10/11/17 – “certain to recommend cause got good service. Had Michael Leach for my solicitor for many years.”
Very satisfied
8/11/17 – “I found my solicitor easy to talk to and very helpfull. Would recommend to anyone, very helpful and understanding”
Very satisfied
19/10/18 – “The service was very good and the initial advice was fantastic because the outcome was correct. I can’t thank you enough.”
Very satisfied
15/9/17 – “Just loved you for a long time. Just keep doin wot you do best, thank you for wot you have done thanks”
Very satisfied
14/9/18 – “Because use was helpful and good with helping me explain my choose’s / information. Heard about your organisation off the courts and easy really to make contact”
Very satisfied
8/9/17 – “I would recommend you just as Dominic Thompson recommended you to me. I heard of your organisation through my solicitor who I have used for over 10 years Dominic Thompson”
Very satisfied
15/8/18 – “professional help”
Very satisfied
10/8/18 – “recommended by a friend. Thank you”
Very satisfied
1/8/18 – “I was happy with the leagle service I received.”
Very satisfied
24/7/17 – “I received a very good quality service from Kellocks so I would recommend to anyone to use Kellocks for legal advice”
Very satisfied
11/7/17 – “Good job thank you”
Very satisfied
6/7/17 – “Very god service”
Very satisfied
29/6/17 – “Quality of work and assistance”
Very satisfied
29/6/17 – “I was treated fairly. You helped me and got me a very good result. I want to use you all the time. Thanks for everything you have done for me. I appreciate it”
Very satisfied
15/5/17 – “I thank you for your excellent service and many thanks to Michael Leach for his excellent work and advice.”
Very satisfied
10/5/17 – “In my case I couldn’t find any room for improvement. The treatment I got was 10 out of 10”
Very satisfied
2/5/17 – “recommended by Vincents Solicitors. Recommended”
Very satisfied
27/3/17 – “Always the Best!! Always have Michael Leach”
Very satisfied
14/3/17 – “Yes I definitely would recommend you and I’m always biggin you’s up. The only thing I would say is that I’m gutted you don’t do prison law”
Very satisfied
20/02/17 – “You have covered everything in an efficient forthright, professional manner. Thank you”.
Very satisfied
13/02/17 – “Michael Leach has always been my solicitor”.
Very satisfied
13/10/16 – “Thank you! I have known about your organisation for at least 20 years through a life long friend”.
Very satisfied
30/9/16 – “Very helpful and very professional”
Very satisfied
26/9/16 – “Was put in contact via legal aid and as duty solicitor in court. Very pleased with all aspects of service. Many thanks especially to Michael Leach for a professional and friendly service”
Very satisfied
26/8/2016 – “Brilliant!”
Very satisfied
26/8/16 – “I received an excellent service at Kellocks from the day I met Mr Leach. Thank you!”
Very satisfied
11/8/2016 – “Understanding, thorough in their work, easy to contact, hard working. Always kept us up to date.”
Very satisfied
1/8/2016 – “Thanks for being 100% for me”
Very satisfied
28/6/2016 – “Excellent service and staff. Keep up the good work!”
Very satisfied
16/6/2016 – “At a difficult time the information was clear & concise and provided some degree of reassurance. Thank you”
Very satisfied
16/6/2016 – “I would just like to thank you again for your support”
Very satisfied
18/5/2016 – “Thank you for all your help”
Very satisfied
11/5/2016 – “I can’t see any reason to improve anything, I think the team is amazing and is easy to talk to. I was treated as a normal person not a criminal. I would just like to say thank you Mr M Leach for all your help”
